Testimonials

Would You Recommend Us? Yes
Testimonial: I was in your Dakota office yesterday and I have to tell you I had the pleasure of being looked after by a young man, who was not only very efficient, and thorough, but personable as well. He presents the image I think you would be proud of, well done!

Would You Recommend Us? Yes
Testimonial: Very good services and offering more options to choose from. Staff are all approachable and accommodating. Keep up the good work!!

Would You Recommend Us? Yes
Testimonial: Always good experience with the team at Tyndall Park mall. Our broker Peter Leung helped us a lot, not only in business insurance but also personal insurance. Nice to have his all service.

Would You Recommend Us? For sure!
Testimonial: A big thanks to Nella for helping me out of my first-time insurance problem. It was a huge relief to get things settled and become a client of Crossroads. She really knows her stuff and I'm afraid I can't say that of other insurance experts I've dealt with. I would recommend Crossroads to anyone.

Big thank you to Rahat Sharma! She was fantastic. Definitely saved the day for me

Happy New Year 2020 to All of You! Allow us to thank everyone involved with the restoration project recently and satisfactorily completed, as part of our insurance claim at our residence. Obviously, the entire event was unforeseen and somewhat traumatic for my wife and me. However, this unplanned "unpleasantness" was significantly softened by the behaviour of the entire "restoration team" involved. So, let us list the main actors on that team: To: CROSSROADS INSURANCE, our real-estate insurance agents for nearly 50 years, thanks for their immediate - "no questions asked" response to our problem. Thanks to "now-retired" Tony McRedmond, its founder for developing such an excellent organization. To: INTACT, the insurer, who took care of all financial matters pertaining to this event. To: Jeanette, the Adjuster, who very promptly got everything off the ground and managed changes. To: FIRST ONSITE RESTORATION, the main restoration contractor, for the super-professional way they approached and managed the solution to our problem. The organization was efficient and helpful every step along the way. We were quite impressed by their company staff and by the caliber of the trades-subcontractors that were assigned and continuously monitored for quality. To Ron, of FIRST ONSITE, the person most heavily involved with the actual evaluation, scheduling and monitoring of the work, for his professional, friendly and attentive assistance. To Darren, of FIRST ONSITE, who assisted Ron in the second half of the project, for continuing FIRST ONSITE's, by then expected, level of professionalism, helpfulness and friendliness. Our thanks to all of the above for what each did! No one is pleased with paying for "Home Insurance", and we are just like everyone else. However, we have to admit that when unforeseen circumstances make one need it, one should be glad one has it. We are glad we had it.

I really like the fact that there are always enough people to serve the customers (less wait time) !! And always very friendly.

Paitton was very polite!

Agent was very professional & friendly

As usual very helpful and cheerful service!

Always have a great experience and friendly service here, long time client 

Excellent customer service!

Always exceptional service!